Is The Customer Always Right?

Posted on 12/20/2018 by Jim Pickerell | Printable Version | Comments (0)

Many in business believe “The Customer Is Always Right.” The only problem with this is that most customers always want “more” for “less money.” In the Internet environment, particularly, everything is expected to be FREE – literally. When it comes to satisfying the customer the problem arises in finding a way to cover the cost of producing the product or service. Part of the answer is to find ways to produce more efficiently. Over the years it has been possible to cut costs by providing workers with better tools, expecting more from the workers for less pay or replacing workers entirely by turning production jobs over to machines.


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Selling Stock is an on-line newsletter that reports on developing trends in the stock photo industry. It is updated at least twice a month. On-line subscribers receive e-mail notification whenever new stories are posted. Archives containing stories going back to late 1995 are fully available to subscribers.


Copyright © 2018 Jim Pickerell. The above article may not be copied, reproduced, excerpted or distributed in any manner without written permission from the author. All requests should be submitted to Selling Stock at 10319 Westlake Drive, Suite 162, Bethesda, MD 20817, phone 301-251-0720, e-mail: wvz@fpcubgbf.pbz

Jim Pickerell is founder of www.selling-stock.com, an online newsletter that publishes daily. He is also available for personal telephone consultations on pricing and other matters related to stock photography. He occasionally acts as an expert witness on matters related to stock photography. For his current curriculum vitae go to: http://www.jimpickerell.com/Curriculum-Vitae.aspx.  

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